Privacy Policy

Effective Date: Jan. 2024
Company: Sublink Technologies
Location: Texas, USA

1. Introduction

Sublink Technologies ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data, and outlines your rights under Texas law, including the Texas Identity Theft Enforcement and Protection Act (TITEPA).

By using our services or accessing our website, you consent to the collection and use of your personal information as outlined in this policy.

2. Information We Collect

We may collect the following types of personal information from you, depending on your interaction with our services:

a. Personal Identifiable Information (PII):

  • Full Name

  • Email Address

  • Mailing Address

  • Telephone Number

  • Company Name

  • Billing Information (including credit card details and billing addresses)

b. Non-Personal Information:

  • IP Address

  • Browser type and version

  • Device information (e.g., mobile, desktop)

  • Cookies and usage data (see Section 7 for more details)

c. Business Information:

  • Company details for service provision (e.g., business name, industry, and service preferences)

  • Project-related data for website design and development

We collect personal information when you:

  • Use our website and related services

  • Contact us via email, phone, or through our contact forms

  • Register for our services or create an account

  • Engage in payment transactions for our services

3. How We Use Your Information

Sublink Technologies uses the information collected to:

  • Provide and maintain our services

  • Personalize your experience and customize the services we offer

  • Process payments for services rendered

  • Communicate with you, including responding to inquiries, updates, and support requests

  • Improve our website, services, and user experience

  • Ensure security, prevent fraud, and protect sensitive information

  • Comply with legal obligations under Texas law and other applicable regulations

4. Legal Basis for Processing Personal Data

We collect and process personal information based on one or more of the following legal bases:

  • Contractual Necessity: Processing your data is necessary to perform the contract for services.

  • Legitimate Interest: We have a legitimate interest in processing your data to operate and improve our business.

  • Consent: In cases where consent is required, such as for marketing purposes, we will seek your explicit consent before processing your data.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

  • Service Providers: We may share data with companies that provide services on our behalf (e.g., hosting providers, payment processors, and marketing platforms).

  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, including to comply with Texas laws or to protect the safety and rights of our users.

  • Business Transfers: If Sublink Technologies undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Any third-party service providers that we work with are required to comply with privacy standards and regulations to protect your personal information.

6. Your Rights Under Texas Law

Under Texas law, you have the following rights concerning your personal data:

a. Right to Know:
You have the right to know what personal information we collect, use, disclose, and store about you.

b. Right to Access:
You have the right to access the personal data we hold about you. If you would like to request a copy of your personal data, you can contact us using the information provided in this policy.

c. Right to Correct:
If any of your personal information is incorrect or outdated, you have the right to request corrections or updates.

d. Right to Delete:
You may request the deletion of your personal data under certain circumstances. However, some data may need to be retained for legal or operational purposes.

e. Right to Opt-Out of Marketing:
You have the right to opt-out of marketing communications at any time. You can do this by following the "unsubscribe" instructions included in our marketing emails or by contacting us directly.

f. Right to File a Complaint:
If you believe your rights under this Privacy Policy have been violated, you may contact us, or you can file a complaint with the Texas Attorney General’s Office.

To exercise any of these rights, please contact us at the Contact Us Button below:

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that help websites remember information about your visit.

Types of cookies we may use include:

  • Essential Cookies: Required for the proper functioning of our website.

  • Analytics Cookies: Used to track user behavior on our site and improve performance.

  • Marketing Cookies: Used to personalize content and advertising.

You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by Texas law. This period may vary depending on the type of data and the services being provided.

  • Customer Account Data: Retained for as long as your account is active or as needed to provide services.

  • Payment Information: Retained for the period necessary to complete the transaction and for record-keeping purposes in compliance with legal obligations.

  • Legal Obligations: Data may be retained longer if required by law, such as for tax or regulatory purposes.

Once data is no longer required, we will securely dispose of or anonymize it.

9. Security Measures

Sublink Technologies takes reasonable steps to protect your personal data from unauthorized access, disclosure, or misuse. These measures include:

  • Encryption of sensitive data during transmission (e.g., credit card information)

  • Regular security assessments and updates

  • Secure storage of personal information in compliance with the Texas Identity Theft Enforcement and Protection Act (TITEPA)

  • Access controls to limit data access to authorized personnel only

However, no system is entirely secure, and we cannot guarantee the absolute security of your information. In the event of a data breach, we will notify affected individuals as required by Texas law.

10. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will delete the information in accordance with applicable laws.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to Sublink Technologies, and we are not responsible for the privacy practices or content of any third-party websites. We recommend that you review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the "Effective Date" noted at the top. Your continued use of our services after changes are made constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: